Legal

Privacy Policy

How eRapid Studio handles information related to our websites, games and support communication.

Last updated: August 18, 2019

If you do not agree to the terms and conditions of this Privacy Policy, please do not provide us with any information and do not use our software.

Personal information

What is Personal Information and why do we collect it from you?

‘Personal Information’ is information or an opinion that identifies you as an individual. We collect and store your email when you nominate to specifically allow our games to collect your email. If you contact us directly for any reason, we may also keep a copy of that correspondence and email. Your email is collected only to keep you informed of new eRapid Studio products and changes to our existing products.

Sensitive Information

Sensitive information is defined in the US Privacy Act (1974) to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a professional body, criminal records or health information. eRapid Studio will not attempt to obtain nor record any sensitive information.

Log Data

Whenever you use our Service, in a case of an error in the app we collect data and information through third-party products on your phone called Log Data. This may include your device Internet Protocol (“IP”) address, device name, operating-system version, the configuration of the app when using our Service, the time and date of your use and other statistics.

How information is handled

Disclosure of Personal Information

We will not sell, trade, rent or disclose any of the personal information you provide to us for any reason without your prior consent. Otherwise, your Personal Information will only be disclosed where required or allowable by law.

Security of Personal Information

Your Personal Information is stored offsite in a manner that reasonably protects it from misuse, loss, unauthorized access, modification or disclosure. We do not guarantee website links or policies of authorised third parties, and you access those sites at your own risk.

Access to your Personal Information

Under the Privacy Act, NPP 6 gives you the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, make your request in writing at the email address below. eRapid Studio will not charge a fee for your access request, but may charge an administrative fee. To protect the Personal Information in our database, we will require identification before releasing any information.

Third parties and other services

Links to Other Sites

This Service may contain links to other sites. These external sites are not operated by us. We advise you to review their Privacy Policies. We have no control over and assume no responsibility for the content, privacy policies or practices of third-party sites or services.

Collection of other ‘Non-Personal’ Information

Though eRapid Studio itself does not use cookies to track your movement around the web, our websites and apps may contain APIs from third parties. Our third-party partners and their privacy policies are:

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete it from our servers. If you are a parent or guardian and know that your child has provided us with personal information, please contact us so we can take the necessary action.

Updates, complaints and contact

Privacy Policy Updates

This Privacy Policy may change from time to time. The current version can always be found on this page so that you know what information we collect, how we may use it and when we may disclose it.

Complaints

You can lodge a complaint with us about any breach of our Privacy Policy at the address below.

Privacy Policy Contact Information

If you have any questions about our Privacy Policy, contact us at contact@rapidgs.com.